Part I. Avoidance and management of disputes
Chapter 1. Causes and nature of construction conflicts and disputes
Chapter 2. Theory of conflict
Chapter 3. Role of the construction contract in the avoidance, management and resolution of construction disputes
Chapter 4. Introduction to the concept and philosophy of DAPs
Chapter 5. Dispute Resolution Boards (DRBs)
Chapter 6. Dispute Adjudication Boards (DABs)
Chapter 7. Dispute Resolution Adviser (DRA)
Chapter 8. Evolution of DAPs
Part II. Alternative dispute resolution (DRA)
Chapter 9. Introduction to the concept and philosophy of ADR
Chapter 10. Negotiation
Chapter 11. Mediation
Chapter 12. Senior executive appraisal / mini-trials
Chapter 13. Expert determination and early neutral evaluation
Chapter 14. ADR hybrids
Part III. Binding dispute resolution
Chapter 15. Key elements of a successful system of binding dispute resolution
Chapter 16. Adjudication
Chapter 17. Arbitration
Chapter 18. Litigation
Part IV. Best practice
Chapter 19. Best practice in the avoidance, management and resolution of construction disputes.