1. Red and green light theories
2. The changing state
3. Transforming judicial review
4. Making the law
5. Rules and discretion
6. Regulation and governance
7. Regulatory design and accountability
8. Contractual revolution
9. Contract, contract, contract
10. Into the jungle : complaints, grievances and disputes
11. Tribunals in transition
12. The parliamentary ombudsman : firefighter or fire-watcher?
13. Inquiries : a costly placebo?
14. Continuity and change : procedural review
15. Elite dimension : court structures and process
16. Judicial review and administration : a tangled web
17. Golden handshakes : liability and compensation.