Welcome and introduction / Bill Grant
Legal issues in tendering / Dr Nicholas C Seddon
Tendering for legal services to the NSW government / Catherine Riordan
Tendering for legal services: the view from both sides / Dr Tim Smyth
Tendering for legal services: simplify the process and attract the best bids / Ronwyn North; Experiences in tendering for commonwealth government services / Alan Kirsner
Role of NSW supply / Mark Van Epen
Effective management structures for law firms / Terry Purcell and Dawn Wong
Telling your lawyer where to go: effective instructions and management systems / Phillip Salem
Managing external legal services / Greg Ross
Expectations and experience: the establishment of a panel of legal service providers by tender and the state of play one year on / John Murn
Outsourced legal services: the OPC's (brief) experience / Glenn Payton
Managing the costs of outsourced legal services / Michelle Castle.